IncentFit Privacy Policy

IncentFit is dedicated to protecting your privacy. Accordingly, this Privacy Policy explains the practices of SpotMe Fitness Company, d/b/a IncentFit ("IncentFit", "us", "our" or "we") regarding the collection, use, and disclosure of information that we receive when you use our Services (as defined herein).

This Privacy Policy (the "Policy"), together with our Participant Terms of Use, located at https://incentfit.com/terms-of-service and the Administrator Addendum, located at https://incentfit.com/admin-terms-of-service, applies to your use of the IncentFit website, incentfit.com (the "Site"), web widgets, feeds, mobile device software applications or any other mobile or web services or applications owned, controlled, or offered by IncentFit (collectively, including the Site, the "Services"). This Policy applies to all users of the Site and the Services, whether as an Administrator (as defined in the Administrator Addendum) or as a participant under your Administrator's Account. If you are a participant of the Services under your Administrator's Account, we refer to you in this Policy, as a "Participant".

By using the Services, you are expressing your agreement to this Policy and the processing of your data in the manner provided in this Policy. If you do not agree to these terms, please do not use the Services.

This Policy applies only to the collection, use and disclosure of information by IncentFit, and does not apply to any collection, use, and disclosure of your information and data by your Administrator.

1. Information We Collect

IncentFit relies on collecting personal information from you to reward you for engaging in physical activity. Our primary goals in collecting such information are to provide you with an excellent service and overall user experience.

  • Information You Give Us. When you engage in certain actions on the Services, you may provide us with information that can be used to identify you ("Personally Identifiable Information" or "PII"). This information may include your name, e-mail address, phone number, body information (including sex, height, weight, body type), age, birth date, fitness information (general health, physical injuries, fitness level), workout goals (fitness goals, desired intensity, body part focus, fitness milestones), fitness resources and equipment, exercise preferences, workout schedule, and workout history, if you register your Participant account with the Services whether through your Administrator or otherwise (including by "following," "liking," "becoming a fan," adding the IncentFit application, etc., on a third-party website or network). Depending on how you choose to receive your rewards, you may provide your banking information to us, such as routing number and account number, and/or your physical address. If you correspond with us by email, we may retain the content of your email messages, your email address, and our responses. We may also retain any messages you send through the Services.

  • Information Your Administrator May Provide. Your Administrator may provide us your Personally Identifiable Information or other information about you in order to allow you to register your Account and participate in the Services.

  • Cookies Information. We collect certain information using "cookies", which helps us provide the Site to you and learn how the Site is used. Cookies are small data files that a website you visit may save on your hard drive and does not collect personal information about you. A cookie cannot retrieve any other data from your hard drive or pass on computer viruses. Although most browsers automatically accept cookies, you can change your browser options to stop automatically accepting cookies or to prompt you before accepting cookies. However, by not accepting cookies you may not have access to certain features on the Site.

    Some third-party services providers that we engage may also place their own cookies on your browser, including but not limited to your Administrator. Note that this Privacy Policy covers only our use of cookies and does not include use of cookies by such third-parties, including but not limited to your Administrator.

  • Log File Information. Log file information is automatically reported by your browser each time you access a web page. When you use the Services, our servers automatically record certain information that your web browser sends whenever you visit any website (we refer to this information as "Log Data"). This Log Data may include information such as your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information. We use this information to administer the Services and we analyze (and may engage third-parties to analyze) this information to improve and enhance the Services.

    IncentFit may use Google Analytics or other third-party products or services to help understand the use of the Services. Such services collect the information sent by your browser as part of a web page request, including cookies and your IP address. Google Analytics (or such other third-party service provider) also receives this information and their use of it is governed by their privacy policy.

  • Geographic Information. We may collect, analyze and store location and motion sensor data from your fitness or mobile device to track and categorize your activity for rewards ("Activity Data"). For example, we analyze location points and motion data to record your attendance while you're at a gym, a facility or an event, and to determine whether you are engaging in activities such as walking, running, or biking. We do not share any specific information regarding your Activity Data with your Administrator, but do share aggregated, anonymized Activity Data with your Administrator.

2. How We Use Information

We will not share your specific Personally Identifiable Information (other than that information which you provided to the Administrator voluntarily), including Activity Data, financial information, and health outcomes that we collect through the Services, with your Administrator. We do share health information, Activity Data, and other data we may collect through your use of the Services, in each case on an aggregated, anonymized basis, with your Administrator, and in certain cases our IncentFit partners. We also share rewards/earnings, settings, and participation level with your Administrator in order to facilitate the program and deliver your rewards.

  • Personal Information. We may use your PII to:

    • operate and improve current and future Services;

    • understand you and your preferences to enhance your experience and enjoyment using the Services;

    • respond to your comments and questions and provide customer service

    • provide and deliver the services you request;

    • send you related information, technical notices, updates, security alerts, and support and administrative messages;

    • provide advertisers and other third-parties, including your Administrator, with aggregate information about you and other Participants, the Site user base and usage patterns; and

    • link or combine it with other information we get from third-parties and other Participants of the Services to help understand your preferences and provide you with better services.

  • Non-Personally Identifiable Information. We may use non-Personally Identifiable Information ("Non-Personally Identifiable Information" or "Non-PII") for purposes such as measuring the number of visitors to sections of our Site, making the Site more useful to visitors and delivering targeted advertising and non-advertising content. We use IP addresses to analyze trends, administer the Site, track a visitor's movement, and gather demographic information for aggregate, non-personally identifiable use.

3. Disclosure of Your Information

We will not share aggregated health information, Activity Data, health outcomes and other information provided to the Services by our Participants with any outside parties on an individual level, unless otherwise necessary to provide you the functionality of the Services. We will also never share your work email without explicit permission from your Administrator, unless required by this Policy. Please note that any personal information or content that you voluntarily disclose for posting to the Services becomes available to the public, as controlled by any applicable privacy settings. If you remove information that you posted to the Services, copies may remain viewable in cached and archived pages of the Services.

We strive to maintain transparency and aim to give you ultimate control in what information you share and how it is used. Although we will not use or share your information with anyone except as described in this Privacy Policy, here are some limited circumstances where we may need to share your information:

  • Administrators. We may share Personally Identifiable Information and non-personally identifiable information with your Administrator as well as our IncentFit partners in order to offer you the rewards and benefits provided by IncentFit's Services.

  • With your Permission. We may share some of your Activity Data with other Participants if you grant permission. By way of example, we may share Activity Data with other Participants if you are participating in a challenge.

  • Non-Personally Identifiable Information. We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third-parties to help them understand the usage patterns for certain IncentFit services.

  • Third-Party Service Providers. We may engage other agents and service providers to perform services on our behalf such as analyzing data and providing customer support. We may also work with third-parties to present offers and advertisements which we believe are relevant to you, and may also customize the content and user experience based on your PII. These authorized third-parties may have access to your personal information in connection with the performance of services for IncentFit.

  • Events with Third-Party Partners. From time to time, we may run contests, special offers, or other events or activities ("Events") on the Services together with a third-party partner. If you provide information to such third-parties, you give them permission to use it for the purpose of that Event and any other use that you approve. The information you provide to such third-parties is governed by their privacy policy and we cannot control their use of your information. If you do not want your information to be collected by or shared with a third-party, you can choose not to participate in these Events.

  • Lawful Requests and Protection of Interests. We may disclose your personal data if we are required to do so by law or subpoena or if we believe that such action is necessary to (i) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (ii) to enforce our Terms of Use, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and (iii) to exercise or protect the rights, property, or personal safety of IncentFit, our customers, or others.

  • Business Transactions. As we develop our business, we may transfer or assign assets in the course of corporate transactions, mergers, or dissolution or sale of assets or business offerings. Data and information held by IncentFit (including PII) may be transferred in connection with such business transactions.

4. Security

The security of your personal information is important to us. When you enter sensitive information (such as login or checking account number) on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and while in storage. No method of transmission over the Internet or method of electronic storage is 100% secure, however. Therefore, we cannot guarantee its absolute security.

In the event that personal information is compromised as a result of a breach of security, IncentFit will promptly notify those persons whose personal information has been compromised, via email or otherwise in accordance with the notification procedures set forth in this Policy, or as otherwise required by applicable law.

5. Declining to Participate

You may decline to participate in the Services simply by not utilizing the Site and opting out of emails. You may opt out of emails by visiting https://webapp.incentfit.com/my-account.

If you want us to delete your data, you must contact your Administrator. If we receive a request from your administrator to delete your data, we will honor it. Even if we delete your data, your Administrator may continue to send information about you (including in some cases PII), to us. We are not responsible for your Administrator's actions or omissions with respect to terminating your participation or deletion of your data in the Services.

6. Data Retention

We may keep your information indefinitely to allow us to make use of it for the purposes described in this Policy or as long as the law requires.

7. Data Relating to Children

We do not knowingly collect personal information from children under the age of 13 without parental consent. If we learn that we have inadvertently obtained information in violation of applicable laws prohibiting collection of information from children without such consent, we will promptly delete it.

8. Third-Party Links

Our Services may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.

9. Changes to Privacy Policy

We may update this Policy to reflect changes to our information practices. If we make any material changes to this Policy, we'll notify you of such changes by posting them on the Services or by sending you an email or other notification, and we'll indicate when such changes will become effective.

10. Questions or Concerns?

You can review and correct the information about you that IncentFit keeps on file by contacting us directly at This email address is being protected from spambots. You need JavaScript enabled to view it..

Last Modified: May 8, 2018